Last Updated: [19.02.2025]

1. Introduction

Welcome to ECUDesk LLP (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our software and website. By purchasing, downloading, or using our software, you agree to be bound by these Terms. If you do not agree, do not use our services.

2. Company Information

Company Name: ECUDesk LLP
Registered Address: Stoney Works, 8 Stoney Lane, London, United Kingdom, SE19 3BD
Jurisdiction: United Kingdom

3. Description of Services

ECUDesk LLP provides software for vehicle chip tuning, diagnostic error code analysis, and firmware modifications. The software is available for purchase via a one-time payment or an annual subscription.

4. Licensing & Restrictions

  • A personal license is granted for the software.
  • Users may install the software on multiple devices, provided they are the primary user.
  • The following activities are strictly prohibited:
    • Reverse engineering, decompiling, or disassembling the software.
    • Reselling, redistributing, or transferring licenses to third parties.
    • Using the software for unauthorized or illegal purposes.

5. Payments & Refund Policy

  • Payments can be made via invoicing, direct transfers, or through our website.
  • No refunds will be issued once the software has been purchased.
  • No automatic renewal: Users must manually renew their subscription when it expires.

6. Updates & Support

  • Regular software updates will be provided.
  • Technical support is included with all licenses.
  • We guarantee software functionality but are not responsible for user errors or compatibility issues.

7. Limitation of Liability

  • ECUDesk LLP is not responsible for any loss of data, calculation errors, or damages resulting from the use of our software.
  • Users acknowledge that vehicle tuning and modifications involve risks, and we are not liable for any resulting damages to vehicles.

8. Privacy & Data Collection

  • Our software and website collect personal data as described in our Privacy Policy.
  • User data may be shared with Google for analytics and marketing purposes.

9. International Sales

  • Our software is available for purchase globally, subject to compliance with applicable laws.
  • Users are responsible for ensuring their use of the software complies with local regulations.

10. Referral & Partnership Program

  • A 20% commission is offered on successful referrals.
  • To qualify for referral commissions, the referrer must first purchase ECUDesk software for personal use.

11. Changes to These Terms

We may update these Terms from time to time. Any modifications will be effective upon posting on our website.

12. Contact Information

For any questions regarding these Terms, please contact us at [Company Email].